Dash + EXA for Business

Dash + EXA for Business is Accentio's AI-enabled operations platform: Dash provides the control surface and EXA provides the intelligence runtime for support, sales, reporting, and scalable automation with governance.

• Separated identity, subscriptions, orchestration, and business modules into clear bounded services.
• Implemented composable architecture to activate and combine modules per tenant strategy.
• Connected backend services and integrations for enterprise workflows and expansion scenarios.
• Defined and shipped module capabilities for SAC, SDR, Reports, Helpdesk, Home, and server operations.
• Added analytics surfaces for throughput, SLA, conversion, and operational visibility.
• Implemented safe-mode and rollback behaviors for automation reliability in production.